LIV = WORRY-FREE
5 YEAR GUARANTEE
Each LIV Timepiece is handcrafted in the strictest Swiss watchmaking tradition and guidelines and vigorously tested before being delivered to you.
We guarantee our craftsmanship for FIVE YEARS.
ACTIVATION
Warranty is immediately and automatically activated the moment you purchase your watch on LIVwatches.com. If you purchased your watch on Amazon, you must register your watch here within 30 days of receipt.
COVERAGE
In the rare case, your watch develops a mechanical fault within five years of receipt. We will service it free of charge, as long as the problem was caused by an LIV manufacturing defect. click here for full coverage details
CONDITIONS
There is only three conditions 1. Timepiece was purchased from LIVwatches.com or our Amazon store. 2. The engraved serial number has not removed. modified, or erased. 3. The watch has not been serviced by anyone besides for LIV Swiss Watches.
Five Year Warranty FAQ
Does bracelet resizing impact my Warranty?
No. You can resize your bracelet, or change the strap of your timepiece and your warranty will remain intact.
What does the Warranty cover?
Our warranty will cover any manufacturing defects.
The warranty will not cover instances where improper manufacturer instructions are not followed or if misused by the user.
Gifting Warranty Registration
Are you buying a watch as a gift?
Click this link and transfer ownership up to 30 days after purchase.
Is the Warranty transferable?
Yes, you may transfer your warranty to a new owner within twelve months from the date of purchase. The original purchases must have been made on LIVwatches.com. Click Here to start the process.
What About Battery Replacement?
If you purchase or purchased your watch from LIVwatches.com we offer complimentary LIFETIME battery replacement.
All you are responsible for is the return shipping and insurance.
Terms Apply: Click Here for full details.
Is water damaged covered?
Absolutely, we cover the water resistance on our watches for 24 months, from the date of purchase or after any service LIV Swiss Watches provides to your timepiece. As long as your timepiece was handled according to our manual, I.E., the crown is securely closed before contacting water.
How long is the accuracy guaranteed for?
Automatic Mechanical watches: LIV accuracy 1 - 5 five seconds per day is guaranteed for 12 months from the date of purchase or after overhaul service was provided to your LIV timepiece.
Battery Quartz Watches: We guarantee accuracy for the full five years of the warranty.
*The above statement is providing that your timepiece has not sustained any water damage due to user misuse.
YOU'RE PROTECTED FOR…
- Defects from normal wear and tear.
- Parts and labor.
- Watches only: Plan covers 1 time refurbishment of bands, cases, buckles and a 1 time battery replacement.
- Drops.
- Spills.
- Accidental damage.
- Defects in materials.
